• Need a repair?
  Contact Sierra Wireless Inc. (call toll free 1-877-231-1144, or email support@sierrawireless.com) and obtain Ticket. Next, click here to fill out an RMA application form.
  
  
• Want to know the status of your repair?
  Have your RMA number ready and click here.
  
  
• Want to know whether your product is under warranty?
  Have its Serial Number² ready and click here.

¹ RMA: Return Merchandise Authorization.
² As a Serial Number you can use: FSN (Factory Serial Number), ESN or Hexadecimal ESN (Electronic
  Serial Number), IMEI (International Mobile Equipment Identity), Host FSN (for the MP series).